{"id":121,"date":"2020-09-17T06:21:35","date_gmt":"2020-09-17T06:21:35","guid":{"rendered":"http:\/\/localhost\/test\/events\/?page_id=121"},"modified":"2021-01-01T23:32:39","modified_gmt":"2021-01-01T23:32:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.rentopian.com\/events\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div data-id=\"rntp_title-4569e92bff21d54\" class=\"rntp-title-wrap  rntp-init   \" ><h2 class=\"custom-title\"><span>Frequently Asked Questions<\/span><\/h2><\/div><div data-id=\"rntp_responsive_empty_space-169e92bff21dda\" class=\"rntp-space-wrap  rntp-init rntp-space  \"><\/div>[vc_row_inner css=&#8221;.vc_custom_1600241939647{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div data-id=\"rntp_accordion-4569e92bff21e4b\" class=\"rntp-accordion-wrap accordion rntp-init accordion-type-1 \" ><div class=\"accordion__item \"><h5 class=\"accordion__title\" data-control=\"\"> How long can I keep the items? What if I return the items late?<\/h5><div class=\"accordion__content\"><div class=\"accordion__text\">The duration of any rental period is 3 days. Our customers can pick up or have items delivered a day before the event, and drop it off the day immediately following the event. Weekend rentals are typically dropped off or picked up on Monday following the day of the event. <\/div><\/div><\/div><div class=\"accordion__item \"><h5 class=\"accordion__title\" data-control=\"\">What are your rental rates?<\/h5><div class=\"accordion__content\"><div class=\"accordion__text\">Our rental rates vary according to the destination, rental duration, and your requested pick-up \/ drop-off points. Please note that all quotes are provided in US dollars.\n\nOur prices are always all-inclusive, so you don\u2019t need to worry about any hidden fees, including taxes, deposits, or shipping \/ delivery charges. We guarantee you will always be quoted the most economical rental package available to meet your needs.<\/div><\/div><\/div><div class=\"accordion__item \"><h5 class=\"accordion__title\" data-control=\"\">How do I pay for the rentals?<\/h5><div class=\"accordion__content\"><div class=\"accordion__text\">Eventorian Events accepts payment by major credit cards including Visa, MasterCard, American Express and Discover.\n\nDue to the international nature of our business, all prices are quoted \/ billed in US dollars.<\/div><\/div><\/div><div class=\"accordion__item \"><h5 class=\"accordion__title\" data-control=\"\">How do I cancel my order?<\/h5><div class=\"accordion__content\"><div class=\"accordion__text\">All customers will provide a 50% NONREFUNDABLE DEPOSIT in order for PPR to reserve their order.\n\nCustomers who cancel their orders at any time after a deposit is provided WILL LOSE THEIR DEPOSIT regardless of their circumstances or reasons for cancellation.\n\nAdjustments to orders can be made until 7 days prior to delivery (except for specialty items \u2013 see below). However, any such adjustments shall not reduce the total price of the invoice below the amount of the NON-REFUNDABLE 50% DEPOSIT.\n\nSpecialty items include specialty cut linens, and items that require PPR to manufacture, sub-rent, or purchase equipment. Specialty items are non-refundable once they have been ordered by PPR, or manufacturing of such items has begun\n\nCanopies & heaters must be canceled at least 7 days prior to delivery\/pickup, but any such adjustments shall not reduce the total price of the invoice below the amount of the NON-REFUNDABLE 50% DEPOSIT.<\/div><\/div><\/div><div class=\"accordion__item \"><h5 class=\"accordion__title\" data-control=\"\">Is there a shipping charge for returns?<\/h5><div class=\"accordion__content\"><div class=\"accordion__text\">No all returns include free return shipping.<\/div><\/div><\/div><div class=\"accordion__item  bg--orange\"><h5 class=\"accordion__title\" data-control=\"\">Do I need to clean the items before returning?<\/h5><div class=\"accordion__content\"><div class=\"accordion__text\">You do not have to clean the equipment. If you rent glassware, flatware, and\/or china, all we ask is that it is free of food debris.<\/div><\/div><\/div><\/div><div data-id=\"rntp_responsive_empty_space-569e92bff21ef1\" class=\"rntp-space-wrap  rntp-init rntp-space  \"><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;]<div data-id=\"rntp_banner-1269e92bff21f6b\" class=\"rntp-banner-wrap rntp-init banner-width-initial banner__default \" ><div class=\"banner-overlay\"><\/div><div class=\"banner-image \"><img src =\"https:\/\/demo.rentopian.com\/events\/wp-content\/uploads\/sites\/3\/2020\/12\/arch-flowers.jpg\" width=\"500\" height=\"712\" alt=\"Get In Touch\" \/><\/div><div class=\"banner-wrapper-info\"><div class=\"info\"><div class=\"content\"><h3 class=\"title-banner\">Get In Touch<\/h3><h5 class=\"banner-subtitle\">Questions? Inquiries? Let&#039;s get in touch and discuss the details!<\/h5><div class=\"banner-link-wrap\"><a href=\"http:\/\/localhost\/test\/events\/contacts\/\" target=\"_self\" class=\"banner-link  rntp-button-wrap rntp-button-primary \" title=\"Contacts\">Contacts<\/a><\/div><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner css=&#8221;.vc_custom_1600241939647{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/pages\/121"}],"collection":[{"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/comments?post=121"}],"version-history":[{"count":2,"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/pages\/121\/revisions"}],"predecessor-version":[{"id":478,"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/pages\/121\/revisions\/478"}],"wp:attachment":[{"href":"https:\/\/demo.rentopian.com\/events\/wp-json\/wp\/v2\/media?parent=121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}